Frequently Asked Questions
Everything you need to know about shopping with WalletKart
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes across India.
How long will it take to receive my order?
Standard shipping usually takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking link via email and SMS.
Are your leather products made of genuine leather?
Yes, WalletKart specializes in high-quality, handcrafted genuine leather goods. Detailed material specifications are provided on each product page.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy. To be eligible, the item must be unused, in its original packaging, and with all tags intact.
Can I customize or personalize my wallet?
Yes, we offer name embossing and personalization services on selected products. Look for the 'Personalize' button on the product page to add your custom text.
Do you offer a warranty on your products?
We provide a 6-month limited warranty covering manufacturing defects. This does not include natural wear and tear or damage caused by misuse.